billion777 Privacy Policy for Malaysian Players

This Privacy Policy describes how billion777 collects and processes personal information in connection with the operation of its website and the provision of online casino, live dealer, sports betting, rewards and payment services to eligible Malaysian adults aged 21 and above.

By registering an account, depositing funds, participating in games or sports markets, claiming a promotion or otherwise using billion777, a player acknowledges having read this policy and consents to the described data practices to the extent that consent is the applicable legal basis. Where other legal bases apply, such as contractual necessity or legal obligation, processing may proceed without separate consent.

billion777 may revise this policy from time to time. The revised version and its effective date will be published on this page. Continued use of the service following publication of a revised policy constitutes acceptance of the updated terms.

For the purposes of this Privacy Policy, the following expressions carry the meanings set out below:

• "Personal Data" means any information that identifies or can reasonably identify a living individual, whether alone or together with other data.
• "Processing" means any operation performed on personal data, including collection, recording, storage, retrieval, use, disclosure and deletion.
• "Player" or "you" means the individual who registers or uses a billion777 account.
• "Service" means the casino, live dealer, sports, payment, rewards and account features accessible through billion777.
• "KYC" means know-your-customer procedures involving identity, age, address and payment-ownership verification.
• "Third Party" means any person or organisation other than the player and billion777.

billion777 collects personal data through account registration, transactional activity, verification procedures, device interaction and direct communications. The categories of data collected include:

• Identity information: Full legal name, date of birth, nationality and government-issued identification details provided during KYC.
• Contact information: Email address, phone number and residential address, including city references such as Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya or Shah Alam.
• Payment information: Details of MYR payment methods used, including Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, DuitNow or FPX account references, transaction identifiers and processing status. Full payment credentials are handled by the relevant payment provider and are not stored directly by billion777.
• Account activity: Login records, game sessions, sports wagers, bet histories, bonus claims and reward transactions.
• Device and technical data: IP address, browser type, operating system, session duration and referring URL, collected automatically when the website is accessed.
• Communications: Support messages, complaint submissions, feedback and any other correspondence addressed to billion777.

billion777 processes personal data for the following purposes, each supported by an applicable legal basis:

1. Account administration and service delivery — to register, verify, maintain and provide the player's account, including support and dispute resolution. Legal basis: contract performance.
2. Payment processing and verification — to process MYR deposits and withdrawals, confirm payment ownership and satisfy transaction integrity requirements. Legal basis: contract performance and legal obligation.
3. Identity and age verification (KYC) — to confirm that players meet the 21-and-above age requirement and applicable eligibility conditions. Legal basis: legal obligation and legitimate interest.
4. Fraud prevention and security — to detect, investigate and prevent suspected fraud, money laundering, identity theft and abuse. Legal basis: legal obligation and legitimate interest.
5. Responsible gambling monitoring — to identify behavioural patterns that may indicate risk and to apply appropriate account interventions or information. Legal basis: legal obligation and legitimate interest.
6. Legal and regulatory compliance — to meet applicable record-keeping, financial crime prevention and reporting obligations. Legal basis: legal obligation.
7. Service improvement and security maintenance — to monitor technical performance, identify and resolve errors, and maintain service quality. Legal basis: legitimate interest.
8. Communications — to respond to player enquiries and provide account-related notifications. Legal basis: contract performance and legitimate interest.

billion777 may use cookies and similar technical tools to operate the website, maintain secure sessions, remember player preferences and collect aggregate usage data. Strictly necessary cookies support login state and security and may be placed without separate consent because they are essential to the service.

Analytical or performance cookies may be used to understand how pages are accessed and where improvements are required. These are aggregated and do not identify individual players by name or payment details.

Players can adjust cookie preferences through their browser settings. Disabling certain categories may affect website functionality, session persistence or the ability to complete payment flows.

Personal data may be shared with third parties only in the following circumstances:

• Payment providers: MYR payment processors, e-wallet operators such as Touch 'n Go eWallet, Boost or GrabPay, and bank partners such as Maybank, CIMB, Public Bank and Hong Leong receive transaction data necessary to complete or verify a deposit or withdrawal.
• KYC and fraud-prevention services: Identity verification and fraud-screening providers process documentation and risk signals under contractual data-processing obligations.
• Game and platform providers: Technical providers who deliver casino, live dealer or sports-betting content may receive session and account identifiers necessary for game operation and settlement.
• Legal and regulatory authorities: Where required by applicable law, regulation, court order or lawful authority request, personal data may be disclosed without prior notice to the player.

billion777 does not sell personal data to third parties for their own marketing or commercial purposes. Service providers act under contractual instructions consistent with this policy.

Personal data is retained for as long as a player's account remains open or as necessary to fulfil operational, contractual and legal obligations. After account closure, certain categories of data may be retained for a further period to satisfy financial record-keeping, anti-money-laundering requirements, dispute resolution timelines or applicable statutory obligations.

When personal data is no longer required for any lawful retention purpose, it will be securely deleted or anonymised so that it can no longer be associated with an identifiable individual. The duration of retention varies by data category and may be affected by ongoing investigations, legal proceedings or regulatory requirements.

billion777 applies technical and organisational safeguards proportionate to the nature and sensitivity of the personal data processed. Measures may include encrypted data transmission, access restrictions, audit logging and internal policies covering data handling standards.

No internet-connected system can be guaranteed entirely risk-free. Players share responsibility by protecting login credentials, avoiding unattended sessions on shared devices, using a unique and strong password for the billion777 account and notifying the support team promptly if they suspect unauthorised access.

Subject to applicable law and account verification requirements, players may exercise the following rights in relation to their personal data:

• Access: Request a confirmation of whether personal data is being processed and, where applicable, a copy of that data.
• Correction: Request correction of inaccurate or incomplete data held in the billion777 account.
• Erasure: Request deletion of personal data where continued retention is no longer justified by a legal basis, subject to overriding legal obligations.
• Restriction: Request that processing be limited in certain circumstances, such as during a disputed accuracy review.
• Objection: Object to processing based on legitimate interest, particularly where that interest is outweighed by individual rights in a specific situation.
• Portability: Where applicable by law, request a structured copy of account data provided by the player themselves.

To exercise any of these rights, players should contact billion777 using the contact information in Section 11. Identity verification may be required before a request can be actioned.

billion777 is strictly for adults aged 21 and above. The service does not knowingly collect personal data from persons below 21 years old. Where billion777 has reasonable grounds to believe that a player has not reached the required age, the account will be suspended pending age verification and any deposits may be withheld during investigation.

Any person who becomes aware that a minor has accessed billion777 using false information should contact the support team immediately so that appropriate action can be taken.

Questions, access requests, correction requests or privacy-related concerns regarding this Privacy Policy should be directed to the billion777 support team. Please provide sufficient context to identify the relevant account or transaction but do not include passwords, full payment card numbers or one-time verification codes.

Website email: [email protected]

This address is displayed as plain text for reference only. Players may also review the Terms & Conditions and FAQ for additional guidance on account, payment and eligibility matters.